Patient Access Specialist

Northwestern Memorial Healthcare
Geneva, IL
Category Administration
Job Description
Northwestern Medicine is seeking a Patient Access Specialist to ensure positive interactions with patients and uphold their mission of 'cultivating a positive workplace.’ This role focuses on customer service, compliance, and providing a welcoming environment. It involves interacting with various departments, scheduling appointments, and ensuring accurate patient data is processed correctly.

Requirements

  • High School diploma or equivalent.
  • 2-3 years of customer service or medical office experience.
  • Excellent interpersonal, verbal, and written communication skills.
  • Proficiency in computer data-entry/typing.
  • Ability to read, write, and communicate effectively in English.
  • Basic Computer Skills.
  • Ability to type 40 wpm.
  • Ability to multi-task.
  • Excellent organizational, time management, analytical, and problem solving skills.
  • Knowledge of customer service oriented.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifeline benefits
  • Healthcare, dental, vision
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