Patient Access Specialist, Part-time, Days (Remote - Must reside in IL, IN, IA, or WI)

Northwestern Memorial Healthcare
Chicago, IL
Category Customer Service
Remote
Job Description
Northwestern Medicine is seeking a Part-time Patient Access Specialist to consistently practice patient-first philosophy, adhering to the organization's Code of Ethics and Corporate Compliance Program. This role involves managing patient information, scheduling appointments, handling insurance, and maintaining patient confidentiality. The specialist will support team leads and operations, contribute to quality assurance, and collaborate with various departments.

Requirements

  • Consistently practices Patients First philosophy.
  • Answer patient questions and concerns.
  • Maintains patient confidentiality.
  • Accurately identifies and collects patient demographic information.
  • Interacts with hospital departments and physicians offices.
  • Completes out-of-pocket estimations.
  • Comes up with solutions to problems or service breakdowns.

Benefits

  • Tuition reimbursement
  • 401(k) matching
  • Lifestyle benefits
  • Interchangeable benefits
  • Employee assistance programs
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