Patient Account Representative - Billing

DMOS
West Des Moines, IA
Category Customer Service
Job Description
We are looking for a Patient Account Representative to follow up on claims, resolve denials, and communicate with patients and insurance companies. The role involves answering questions about outstanding balances, insurance coverage, and patient accounts. This is a full-time position that works from home after initial training.

Requirements

  • Calm and professional communication skills
  • Ability to work independently and ask for help when needed
  • Curiosity and practice of active listening

Benefits

  • Reliable schedule with no on-call hours
  • Friendly and dedicated peers
  • Outstanding 401(k) with company profit sharing contribution
  • Health, dental, and vision insurance
  • 6 paid holidays and generous PTO accrual program
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