Patient Advocate

Med-Metrix
Waterbury, CT
Category Healthcare
Job Description
The Patient Advocate supports uninsured and underinsured patients by helping them access financial assistance through state programs, hospital assistance programs, and federal benefits such as SSI/SSDI.

Requirements

  • Assist patients with applications for Medical Assistance (MA), hospital charity care, and SSI/SSDI
  • Interview patients at the bedside and in the Emergency Room to assess eligibility and gather information
  • Identify eligibility and collect required documentation
  • Submit and track applications with the local assistance offices
  • Provide support for Marketplace insurance when applicable
  • Maintain accurate records and meet productivity goals
  • Verify and update insurances
  • Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
  • Relocation Assistance
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