Patient Advocate

Med-Metrix
York, PA
Category Healthcare
Job Description
The Patient Advocate supports uninsured and underinsured patients by helping them access financial assistance through state programs, hospital assistance programs, and federal benefits.

Requirements

  • High school Diploma or equivalent is required, healthcare-related degree preferred
  • 2–3 years of experience in a customer service preferred
  • Bilingual in Spanish (spoken and written skills) a plus
  • Ability to work at various client sites as needed
  • Must possess reliable transportation to ensure consistent on-site attendance and punctuality
  • Ability to use the internet and learn databases
  • Proficiency in Microsoft Office Suite
  • Strong interpersonal skills, ability to communicate well at all levels of the organization
  • Strong problem solving and investigative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Excellent written and verbal communication skills required
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