Role OverviewThe Patient Advocate facilitates and ensures continuity in patient care, serving as a conduit of care between the health center and the community. They engage employees and their dependents before, during, and after visits to ensure personalized, informative, and compassionate care.
What You Will Do
The Patient Advocate coordinates care with external specialists, labs, and medical equipment providers, assists patients in navigating the healthcare system, and coordinates care when a patient is admitted or discharged from the emergency room or hospital.
Why It Might Be a Fit
The Patient Advocate requires 2+ years of experience working in a healthcare setting, a Bachelor of Social Work Degree, and knowledge of the concepts and principles of case management. They must be able to communicate effectively and maintain working relationships with people from diverse backgrounds.
Requirements
- 2+ years of experience working in a healthcare setting
- Medical or Healthcare Social Work in a similar setting, or Case Management role
- Bachelor of Social Work Degree
- Knowledge of the concepts and principles of case management
- Ability to communicate effectively and maintain working relationships with people from diverse backgrounds
- Knowledge of the healthcare industry and available patient resources
- Knowledge of payors
- Ability to prioritize needs and plan work accordingly
- Knowledge of HIPPA confidentiality requirements
Benefits
- Comprehensive health management solution
- Access to on-site physicians
- Full direct primary care services
- Excellent client support
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