Patient Appointment Services Specialist - Multiple Departments

Mayo
Rochester, MN
Category Healthcare
Job Description
Patient appointment services specialists (PASS) facilitate patient visits and support health care providers by anticipating and responding to patient needs and requests of the health care team.

Requirements

  • Utilize strong technical skills to navigate electronic tools to determine accurate appointment scheduling
  • Multi-task across multiple computer resources to update patient electronic health information (For example; insurance)
  • Coordinate complex scheduling which may include multi-specialty itineraries
  • Leverage phone etiquette and customer service skills to accurately communicate with patients and the health care team

Benefits

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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