Role OverviewAs a Patient Care Advocate, you will display exemplary customer service, greet patients and visitors, and provide accurate information regarding exams and procedures. You will also prepare and maintain confidential records, verify patient identity, and process current patient insurance information.
What You Will Do
Your day-to-day responsibilities will include providing information to patients and visitors, preparing and processing records, and verifying patient identity and insurance information.
Why It Might Be a Fit
This role requires excellent customer service and interpersonal skills, as well as the ability to communicate clearly and tactfully. You will be part of a team that prioritizes clinical excellence and a people-first culture.
Requirements
- High School Diploma or equivalent
- Excellent customer service and interpersonal skills
- Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others
- Excellent organizational skills and attention to detail
- Knowledge of medical reception tasks, clinic procedures, medical terminology, and paperwork processing requirements
Benefits
- Competitive compensation
- Comprehensive total rewards
- True work-life balance in an outpatient setting
- Consistent RP standards with local leadership and support
- Opportunities for modality cross-training and professional growth
- Fun, team-first culture at ARA
- Health and wellness coverage options
- 401(k) with employer offerings
- Paid time off and paid holidays
- Incentive and productivity programs (where eligible)
- Family planning and telehealth benefits (All benefits subject to eligibility requirements)
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