Patient Care Advocate

Radiology Partners
Austin, TX
Category Healthcare
Job Description
Role Overview

As a Patient Care Advocate, you will be responsible for displaying exemplary customer service, greeting patients and visitors, and providing accurate information regarding exams and procedures.

What You Will Do

Your day-to-day responsibilities will include verifying patient identity, retrieving and processing current patient insurance information, and checking for exam authorization during check-in and billing processes.

Why It Might Be a Fit

This role requires excellent customer service and interpersonal skills, as well as the ability to communicate clearly and tactfully. If you have a pleasant, professional demeanor and are able to motivate others, this may be a good fit for you.

Requirements

  • High School Diploma or equivalent
  • Excellent customer service and interpersonal skills
  • Ability to communicate clearly and tactfully
  • Excellent organizational skills and attention to detail
  • Knowledge of medical reception tasks, clinic procedures, medical terminology, and paperwork processing requirements

Benefits

  • Health and wellness coverage options
  • 401(k) with employer offerings
  • Paid time off and paid holidays
  • Incentive and productivity programs (where eligible)
  • Family planning and telehealth benefits
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