Role OverviewAs a Patient Care Advocate, you will be responsible for displaying exemplary customer service, greeting patients and visitors, and providing accurate information regarding exams and procedures.
What You Will Do
Your day-to-day responsibilities will include verifying patient identity, retrieving and processing current patient insurance information, and checking for exam authorization during check-in and billing processes.
Why It Might Be a Fit
This role requires excellent customer service and interpersonal skills, as well as the ability to communicate clearly and tactfully. If you have a pleasant, professional demeanor and are able to motivate others, this may be a good fit for you.
Requirements
- High School Diploma or equivalent
- Excellent customer service and interpersonal skills
- Ability to communicate clearly and tactfully
- Excellent organizational skills and attention to detail
- Knowledge of medical reception tasks, clinic procedures, medical terminology, and paperwork processing requirements
Benefits
- Health and wellness coverage options
- 401(k) with employer offerings
- Paid time off and paid holidays
- Incentive and productivity programs (where eligible)
- Family planning and telehealth benefits
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