Role OverviewAs a Client Growth Specialist, you will serve as the first point of contact for prospective and existing clients, driving revenue growth and ensuring consistent, high-quality lead management.
What You Will Do
Lead management, client engagement, sales conversion, and clinic support, with a strong focus on improving consultation show rates, close rates, and client retention.
Why It Might Be a Fit
Ideal for individuals who are motivated by results, enjoy client interaction, and thrive in a fast-paced, performance-driven environment.
Requirements
- 2+ years of experience in a customer service, call center, or sales environment
- Medspa, beauty, wellness, or healthcare experience preferred
- Experience with outbound calling, appointment setting, or lead follow-up strongly preferred
- Excellent verbal communication and listening skills
- Comfortable discussing wellness, skincare, and cosmetic procedures
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Familiarity with appointment booking software is a plus
- High school diploma or equivalent required; some college or relevant training is a plus
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