Role OverviewThis individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, checking-in patients, checking-out patients, collecting patient payments, reviewing patient charts to verify necessary information and signatures, and entering new patient information into computer.
What You Will Do
Patient Check-In: checks patients in, greeting everyone in a pleasant and professional manner. Patient Check-Out: reviews encounter form to ensure all needed codes are marked, any missing information is requested from clinic technician. End of Day Reporting/ Balancing: runs EMR Manual Pending Charges report, accepting any pending charges for encounters, verifying there are no duplicate charges.
Why It Might Be a Fit
Excellent customer service and communication skills, ability to work as a team member, management of multiple tasks simultaneously, motivation to succeed, empathetic personality giving attention to patient’s needs and concerns, strong organization with attention to detail, respectful treatment of patients and co-workers.
Requirements
- High school diploma or equivalent
- Two years minimum experience in medical practice
- Excellent customer service and communication skills
- Ability to work as a team member
- Management of multiple tasks simultaneously
- Motivation to succeed
- Empathetic personality giving attention to patient’s needs and concerns
- Strong organization with attention to detail
- Respectful treatment of patients and co-workers
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