Patient Care Coordinator

AEG Vision
Any Location, WI
Category Customer Service
Job Description
Role Overview

As a Patient Care Coordinator, you will be responsible for front desk operations, supporting patient flow, schedule optimization, and seamless coordination across the care team. You will greet patients, manage appointments, verify insurance eligibility, and maintain patient charts. You will also communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.

What You Will Do

Your main day-to-day responsibilities will include greeting patients, managing appointments, verifying insurance eligibility, maintaining patient charts, and communicating with patients. You will also assist in maintaining an organized front office environment and perform other duties as needed.

Why It Might Be a Fit

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. You will also need strong communication skills, both verbal and written, with a focus on patient-centered service. The ability to work collaboratively across teams and maintain patient and practice confidentiality is also essential.

Requirements

  • High school diploma or equivalent
  • Basic computer literacy
  • Ability to learn practice management systems (EMR)
  • Strong organizational skills
  • Attention to detail
  • Ability to manage multiple priorities
  • Strong communication skills
  • Interpersonal skills
  • Ability to maintain patient and practice confidentiality

Benefits

  • 401(k) with match
  • Medical/Dental/Vision/Life/STD/LTD
  • Employee Vision Discount Program
  • HSA/FSA
  • PTO
  • Paid Holidays
]]>