Patient Care Coordinator

As a Patient Care Coordinator, you will be responsible for front desk operations, supporting patient flow, schedule optimization, and seamless coordination across the care team. You will greet patients, answer phone calls, manage email, and schedule patient appointments while supporting provider schedule optimization.

What You Will Do

Your day-to-day responsibilities will include anticipating needs, communicating clearly, and proactively managing the daily schedule to ensure an efficient, high-quality experience for every patient. You will also verify insurance eligibility, prepare patient charts, and collect and document all charges, co-pays, and payments.

Why It Might Be a Fit

To be successful in this role, you will need strong organizational skills, attention to detail, and the ability to manage multiple priorities. You will also need strong communication skills, both verbal and written, with a focus on patient-centered service. Additionally, you will need to be able to work collaboratively across teams and maintain patient and practice confidentiality.

Requirements

• High school diploma or equivalent
• Basic computer literacy and ability to learn practice management systems (EMR)
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Strong communication skills (verbal and written) with a focus on patient-centered service
• Strong interpersonal skills and ability to work collaboratively across teams
• Ability to proactively identify issues and contribute to solutions in a fast-paced environment
• Must be able to maintain patient and practice confidentiality

Benefits

• 401(k) with Match
• Medical/Dental/Vision/Life/STD/LTD
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays