Patient Care Coordinator

U.S. Physical Therapy
Knoxville, TN
Category Healthcare
Job Description
Role Overview

The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!

What You Will Do

Maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies.

Why It Might Be a Fit

The ideal candidate should possess excellent communication skills, both verbal and written, and have a high school diploma or equivalent, with 1+ years of medical office receptionist experience required.

Requirements

  • High School Diploma or equivalent
  • 1+ years medical office receptionist experience
  • Proficient with Microsoft Office
  • General familiarity with Electronic Medical Record software
  • Understanding of Medical Insurance Verification & Authorization
  • Excellent Communication skills both verbal & written

Benefits

  • Bonus Rewards Program
  • Medical, Dental, Vision and Basic Life/AD&D Insurance
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Generous Paid Time Off
  • 6 paid holidays
  • 401(k) matching
  • Supplemental Life, Short- & Long-Term Disability Insurance
  • Health & Wellness Program
  • Gym Membership Discounts
  • Employee Assistance Program
  • Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog
  • Work Life Balance
  • Flexible Scheduling
  • Community engagement through volunteering, mission trips, and philanthropy
  • Team events including Fun Runs, Book clubs and Team Trivia Night
  • Partnerships with local high school athletic teams
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