Patient Care Coordinator

BJ's Wholesale Club
Any Location, FL
Category Customer Service
Job Description
Role Overview

Patient Care Coordinators assist in delivering efficient and comprehensive tele-optometry exams, providing outstanding patient care experiences, and growing the number of exams delivered.

What You Will Do

Assist in scheduling eye exam appointments, enter patient information and history into systems, obtain patient medical history, conduct eye health tests, and facilitate interaction between patients, technicians, and doctors via live video conferencing.

Why It Might Be a Fit

We are looking for a motivated and passionate individual who is interested in the growth of telemedicine and healthcare technology, with strong verbal communication skills and an engaging personality to communicate with a diverse patient base.

Requirements

  • High school diploma, college degree, and/or big box wholesale, retail, optical and/or medical experience
  • Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment
  • Strong verbal communication skills and engaging personality to communicate with a diverse patient base
  • Knowledge of optical products and business practices preferred, but not required
  • Strong interpersonal skills, organizational skills, and an attention to detail required

Benefits

  • Weekly Pay
  • Free BJ’s Memberships
  • Generous Paid Time Off
  • Flexible and Affordable Health Benefits
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
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