Patient Care Coordinator

AEG Vision
Charlotte, NC
Category Healthcare
Job Description
Role Overview

As a Patient Care Coordinator, you will be responsible for front desk operations, supporting patient flow, schedule optimization, and seamless coordination across the care team. You will greet patients, manage schedules, and communicate with patients to ensure an efficient and high-quality experience.

What You Will Do

Your day-to-day responsibilities will include scheduling patient appointments, verifying insurance eligibility, maintaining patient charts, collecting and documenting charges, and monitoring patient flow.

Why It Might Be a Fit

This role requires strong organizational skills, attention to detail, and excellent communication skills. You will work collaboratively across teams to ensure smooth patient transitions and continuity of care.

Requirements

  • High school diploma or equivalent
  • Basic computer literacy and ability to learn practice management systems (EMR)
  • Strong organizational skills with attention to detail and ability to manage multiple priorities
  • Strong communication skills (verbal and written) with a focus on patient-centered service
  • Strong interpersonal skills and ability to work collaboratively across teams
  • Ability to proactively identify issues and contribute to solutions in a fast-paced environment
  • Must be able to maintain patient and practice confidentiality

Benefits

  • 401(k) with Match
  • Medical/Dental/Vision/Life/STD/LTD
  • Employee Vision Discount Program
  • HSA/FSA
  • PTO
  • Paid Holidays
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