Patient Care Coordinator

AEG Vision
Any Location, MA
Category Healthcare
Job Description
Role Overview

As a Patient Care Coordinator, you will be responsible for front desk operations, supporting patient flow, schedule optimization, and seamless coordination across the care team. You will greet patients, answer phone calls, schedule appointments, and maintain accurate patient information.

What You Will Do

Your day-to-day responsibilities will include greeting patients, answering phone calls, scheduling appointments, verifying insurance eligibility, and maintaining accurate patient information. You will also be responsible for executing appointment confirmation and reminder processes, collecting and documenting charges, and monitoring patient flow.

Why It Might Be a Fit

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. You will also need strong communication skills, both verbal and written, and the ability to work collaboratively across teams.

Requirements

  • High school diploma or equivalent
  • Basic computer literacy and ability to learn practice management systems (EMR)
  • Strong organizational skills with attention to detail and ability to manage multiple priorities
  • Strong communication skills (verbal and written) with a focus on patient-centered service
  • Strong interpersonal skills and ability to work collaboratively across teams
  • Ability to proactively identify issues and contribute to solutions in a fast-paced environment
  • Must be able to maintain patient and practice confidentiality

Benefits

  • 401(k) with Match
  • Medical/Dental/Vision/Life/STD/LTD
  • Employee Vision Discount Program
  • HSA/FSA
  • PTO
  • Paid Holidays
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