Role OverviewAs a Patient Care Coordinator, you will be responsible for front desk operations, supporting patient flow, schedule optimization, and seamless coordination across the care team. You will greet patients, answer phone calls, manage email, and schedule patient appointments while supporting provider schedule optimization.
What You Will Do
You will execute appointment confirmation and reminder processes, verify insurance eligibility, and maintain a clear understanding of insurance plans. You will also collect and document charges, co-pays, and payments, and run reports to ensure all charges are billed and up to date.
Why It Might Be a Fit
You will be part of a team that values collaboration, authenticity, and continuous learning. You will have the opportunity to develop your leadership skills and contribute to solutions in a fast-paced environment.
Requirements
- High school diploma or equivalent
- Basic computer literacy and ability to learn practice management systems (EMR)
- Strong organizational skills with attention to detail and ability to manage multiple priorities
- Strong communication skills (verbal and written) with a focus on patient-centered service
- Strong interpersonal skills and ability to work collaboratively across teams
- Ability to proactively identify issues and contribute to solutions in a fast-paced environment
- Must be able to maintain patient and practice confidentiality
Benefits
- 401(k) with Match
- Medical/Dental/Vision/Life/STD/LTD
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
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