Patient Care Coordinator/Medical Assistant

OnPoint Medical Group
Littleton, CO
Category Healthcare
Job Description
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator/Medical Assistant to join our team at South Denver Pain and Wellness. The Patient Care Coordinator works in the front office of OnPoint Medical Group's medical clinics and will back up medical assistants as needed. This position is responsible for greeting patients, answering phone calls, activating patient files, and moving patients through a pre-determined protocol to ensure a smooth visit with the clinic providers.

Requirements

  • Greet incoming patients in person or over the phone in a friendly and professional manner.
  • Complete pre-visit planning including contacting patient for updated insurance, completing insurance verification, and updating patient record.
  • Register new patients and verify patient information for existing patients.
  • Collect co-pays and payments when needed.
  • Answer inbound calls to schedule patients and act as liaison to clinical staff for patient questions.
  • Complete administrative duties to ensure the patient's visit is smooth, billing can be processed in a timely manner, and the front office remains clutter-free and organized.
  • Complete outbound calls to patients to schedule appointments.
  • Perform duties to achieve or exceed established service standards.
  • Maintain confidentiality and follow HIPAA guidelines.
  • Back up medical assistants as needed, including rooming patients and documenting vitals accurately, populating all sections of the electronic medical record timely and accurately, assisting providers during examination and treatment, and cleaning and disinfecting treatment rooms following patient examinations.

Benefits

  • Health insurance plan options for you and your dependents
  • Dental, and Vision, for you and your qualified dependents
  • Company Paid life insurance
  • Voluntary options for short-term disability, and long-term disability coverage
  • AFLAC Plans
  • FSA options
  • Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
  • Paid Time-Off earned
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