Patient Care Manager - Residential

Patient Care Manager of Residential Services (PCM-RES) oversees the delivery of high-quality, patient-centered care in a residential addiction recovery setting. This role provides direct supervision, guidance, and mentorship to the Patient Care Specialist team (Tiers I–III), ensuring consistency, safety, and excellence in frontline care.

What You Will Do

Provide direct supervision and mentorship to PCS Tier I–III teammates, support the recruitment, onboarding, retention, and performance development of PCS teammates, and ensure role clarity and skill advancement at each PCS tier.

Why It Might Be a Fit

The Patient Care Manager is accountable for operational oversight, teammate development, and regulatory alignment—collaborating with nursing, clinical, and facility leadership to support program structure, maintain compliance, and uphold organizational standards.

Requirements

• Associate degree from an accredited college or university in one of the behavioral science disciplines plus one (1) year of experience working in a behavioral health setting OR high school diploma or equivalent plus three (3) years of experience working in a behavioral health setting.
• One (1) year of proven experience supervising and leading a team.
• Firm understanding of addiction treatment and the recovery process, including medication assisted treatment.
• CPR/First Aid certification – updated as required (can be obtained with company upon hire).
• MANDT/CPI certification – updated as required (can be obtained with company upon hire).
• Valid driver’s license in good standing.
• Ability to travel up to 50% as needed.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University