Patient Care Navigator

Samaritan Daytop Village
New York, NY
Category Customer Service
Job Description
Role Overview

The Patient Care Navigator is responsible for providing care management for clients and their families/support system and advocates for clients to obtain the full range of needed services and ensures coordination of these services.

What You Will Do

Conducts agency visits, maintains a caseload, utilizes Health Home assessment tools, completes monthly HML assessments, provides referrals, and communicates with care management team, providers, members, and their families/caregivers.

Why It Might Be a Fit

Requires understanding of how to access services, effective communication, and building strong relationships with members. Must be willing to travel regularly in the community and to members’ homes as needed.

Requirements

  • Associates Degree in Human Services, Sociology, Psychology or a related field
  • Willingness to travel regularly in the community and to members’ homes as needed
  • Computer literacy including proficiency in Microsoft Office Suite and EHR
  • Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds
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