Role OverviewCoordinates and supports individual patients and families throughout point of care program(s) to ensure program goals are effectively executed with some guidance. Assures coordination of diagnostic evaluations, treatments, surgeries and follow-up appointments throughout the course of care/episode for a specific patient population.
What You Will Do
Supports both the Colorectal Surgery and General Surgery service lines, serving as a key liaison between patients, providers, and care teams. Coordinates patient care coordination across both Colorectal Surgery and General Surgery practices.
Why It Might Be a Fit
The ideal candidate is a high-performing individual with exceptional patient communication skills, the ability to build trust and provide compassionate support, and a proactive approach to problem-solving.
Requirements
- Supports patient care coordination across both Colorectal Surgery and General Surgery practices.
- Functions effectively in a hybrid work environment.
- Demonstrates strong verbal and written communication skills with patients, families, and healthcare teams.
- Independently identifies and resolves issues impacting patient access, scheduling, referrals, and care coordination.
- Highly organized, adaptable, and able to manage multiple priorities in a fast-paced clinical setting.
- Resourceful and self-directed, with the ability to make informed decisions and escalate concerns when appropriate.
- Committed to delivering excellent patient service and supporting positive patient outcomes.
Benefits
- health
- disability
- retirement
- wellness
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