Role OverviewAdvocates for patient appointments and healthcare needs, communicates unresolved issues to manager, and maintains accurate records of calls and details.
What You Will Do
Field patient questions, process messages, and report to physicians, attend team meetings, and answer phones in accordance with department standards.
Why It Might Be a Fit
Requires excellent communication skills, ability to work independently, and strong interpersonal, customer service, and time management skills.
Requirements
- Ability to read, write and communicate in English at the level of a high school graduate
- Ability to work independently in a fast paced environment
- Excellent telephone and communication skills
- Strong interpersonal, customer service and time management skills
- Experience with current office technology, proficient with computer office applications
- Minimum of one year experience in a clinical setting preferred
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