Patient Care Representative (Falmouth)

The Patient Care Representative will advocate for patients' appointments and healthcare needs, communicate effectively, and maintain accurate records. They will also process messages, attend team meetings, and answer phones in accordance with department standards.

What You Will Do

The main responsibilities of this role include fielding patient questions and concerns, processing messages, and communicating effectively with patients, physicians, and teams.

Why It Might Be a Fit

To be successful in this role, you will need excellent communication skills, the ability to work independently in a fast-paced environment, and experience with current office technology.

Requirements

• Ability to read, write, and communicate in English at the level of a high school graduate
• Ability to work independently in a fast-paced environment
• Excellent telephone and communication skills
• Strong interpersonal, customer service, and time management skills
• Experience with current office technology, proficient with computer office applications
• Minimum of one year experience in a clinical setting