Role OverviewPatient Concierge is the first point of contact for patients and family members at South Bay Radiation Oncology Center. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned.
What You Will Do
Greet patients and families, answer center telephones, distribute faxes, prepare customer files, schedule patient appointments, receive and correctly record receipts of patient payments, enter, verify and update patient demographic and insurance information, process requests for records from outside sources, scan data into document imaging software.
Why It Might Be a Fit
Ability to work a flexible schedule, experience working in a busy, fast-paced medical office setting, bilingual in Spanish, knowledge of medical terminology, one year of medical office experience, experience accessing and updating an EMR system.
Requirements
- Ability to work a flexible schedule
- Experience working in a busy, fast-paced medical office setting
- High School Diploma or equivalent experience
- Knowledge of medical terminology
- One year of medical office experience
- Experience accessing and updating an EMR system
- Bilingual in Spanish
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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