Role OverviewJoin our team as a dedicated supporter of patient access and care, working from home in Pennsylvania. The role involves receiving and placing calls to schedule medical appointments, collecting and maintaining patient information, and responding to non-scheduling inquiries.
What You Will Do
Work Schedule: Shifts will be assigned based on business and specialty need, Monday through Friday, 7:00 AM to 7:00 PM and Saturday - Sunday 8:00 AM - 12:00 PM. Job Duties: Complete all appointment scheduling, cancellation and confirmation requests, respond to non-scheduling inquiries, and coordinate accurate basic registration and insurance information.
Why It Might Be a Fit
We offer a minimum starting rate of $15.25 per hour for full-time Patient Contact Specialist positions, with higher starting rates available based on relevant experience. The role requires proficiency in computer operations, adaptability in learning new software applications, and a strong aptitude for quickly mastering new digital tools and systems.
Requirements
- Proficiency in computer operations
- Ability to efficiently navigate and manage tasks across multiple monitors
- Familiarity with standard office software, web-based platforms, and proprietary systems
- Ability to troubleshoot basic technical issues independently
- Familiarity with medical terminology
Benefits
- Healthcare benefits for full-time and part-time positions from day one
- Vision insurance
- Dental insurance
- Domestic partners benefits
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