Patient Coordinator

Great Expressions Dental Centers
Clinton Township, MI
Job Description
As a Patient Coordinator, you will provide exceptional customer service, greet patients, schedule appointments, manage patient records, and handle general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience.

Requirements

  • 1-3 years of proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
  • High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.
  • Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders.
  • Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems).
  • Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment.
  • Attention to detail and accuracy in maintaining patient records and managing financial transactions.
  • Knowledge of dental terminology, procedures, and insurance processes is desirable.
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