Role OverviewPatient Coordinators work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. They are the backbone of our clinics and have a direct impact on patient experience.
What You Will Do
Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance.
Why It Might Be a Fit
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services.
Requirements
- 2+ years of administrative experience in a healthcare setting
- Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
- Great time management and ability to multi-task in a fast-paced environment
- Self-motivated with a drive to exceed patient expectations
- Adaptability and positive attitude with fluctuating workloads
- Self-motivated with the eagerness to learn and grow
- Dedication to exceptional patient outcomes and quality of care
Benefits
- Generous PTO (Paid Time Off) plans
- Paid holidays
- Bonus incentive opportunities
- Full benefits package
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