Patient Coordinator

Weill Cornell Medicine
New York, NY
Category Customer Service
Job Description
Role Overview

The Patient Coordinator performs frontline reception, registration, administrative, and/or billing activities to contribute to an optimal customer service experience for patients and efficient patient flow for physicians within the Department.

What You Will Do

Responsibilities include front-end revenue cycle processes, scheduling and confirming appointments, completing initial registration, and educating patients about the patient portal.

Why It Might Be a Fit

The ideal candidate will have approximately 1 or more years of experience in a customer/patient service role, with knowledge of computerized appointment scheduling systems and electronic Medical Record systems.

Requirements

  • High school diploma or GED
  • Approximately 1 or more years of experience succeeding in a customer/patient service role
  • Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care)
  • Knowledge of CPT, ICD-9, and ICD-10 coding
  • Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance

Benefits

  • Salary Range: $24.23 - $26.87
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