Role OverviewThe Patient Experience Enablement Project Consultant supports the Enablement team by managing day-to-day Clinical Trial activities for Accredited/Enabled clients. The Enablement Project Consultant will be Responsible for consulting clients on effectively building and delivering quality projects while ensuring Medidata-led services are concurrently delivered on time and within budget.
What You Will Do
Partners closely with Enablement Leads on advising and mentoring enablement customers during project implementation, Provide feedback from customers to Patient Experience Enablement Leads on desired Product functionalities that improve service to our customers, Contribute to SOP and SWI Development for Enablement Services, and Manage a full portfolio of studies with a focus on delivery of the scope on time, within budget and with a high quality outcome.
Why It Might Be a Fit
The ideal candidate will have experience in Client Services or a client-facing role and be able to demonstrate a customer-first attitude through work. They will also be proficient in the use of all relevant Medidata internal systems and have experience with MS Office suite and Google Workspace.
Requirements
- Experience in Client Services or a client-facing role
- Proficient in the use of all relevant Medidata internal systems
- Demonstrated computing skills and experience with MS Office suite and Google Workspace
- Presentation and soft skills such as time management and project prioritization
- Valid driver's license required
- 4-year college degree or equivalent (analytic discipline a plus) preferred
- 1-3 years relevant experience in clinical/biomedical and/or software development
Benefits
- Medical, dental, life and disability insurance
- 401(k) matching
- Family leave
- Flexible paid time off
- 10 paid holidays per year
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