Patient Experience Liaison

WelbeHealth
San Jose, CA
Category Healthcare
Job Description
The WelbeHealth PACE program provides medical, dental, physical therapy, and comprehensive services for seniors. The Patient Experience Liaison acts as a liaison between PACE participants and their care team, ensuring smooth onboarding and ongoing support throughout the program. This role focuses on communication, customer service, and ensuring participant satisfaction.

Requirements

  • High school diploma or equivalent
  • Bachelor's degree in communications or a related field preferred
  • Excellent organizational and communication skills
  • Ability to present information to various groups
  • Highly motivated and self-directed
  • Ability to work in a fast-paced environment

Benefits

  • Medical insurance coverage
  • Work/life balance
  • Advancement opportunities
  • 401k match
  • Healthcare coverage
  • Equity
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