Patient Experience Representative - Front Desk

As a Patient Experience Representative - Front Desk at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role.

What You Will Do

The successful Patient Experience Representative for the front desk will contribute to the fulfillment of Panorama Eyecare’s mission statement by greeting, making appointments, and checking patients in and out for each doctor in a friendly, organized, and efficient manner.

Why It Might Be a Fit

We are looking for a team player who can take initiative, maintain confidentiality of medical records and patient information, and provide the highest level of customer service to patients.

Requirements

• High school diploma or GED
• Previous experience in a medical office setting preferred
• Word processing/computer scheduling experience
• Knowledge of typical office work environment
• Previous customer service experience preferred

Benefits

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short Term and Long-Term Disability Insurances
• Educational Allowance
• Generous Paid Holiday Program
• 401K With Company Match