Patient Financial Advocate

Firstsource Solutions
Killeen, TX
Category Customer Service
Job Description
Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER.

Requirements

  • Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
  • Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
  • Identify specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
  • Maintain a positive working relationship with the hospital staff of all levels and departments.
  • Keep an accurate log of accounts referred each day.
  • Meet specified goals and objectives as assigned by management on a regular basis.

Benefits

  • Medical
  • Vision
  • Dental
  • 401K
  • Paid Time Off
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