Role OverviewThe Patient Health Coordinator plays a vital role in supporting Medical Group patients by assisting with care coordination and actively monitoring the progress. This role requires a highly analytical and detail-oriented, problem solver that will collaborate with the team to implement a patient-centered care plan and guide patients and their families throughout their healthcare journey.
What You Will Do
Assist with care coordination efforts, collaborate with cross-functional teams, act as a liaison between the provider and patient, monitor and evaluate the effectiveness of interventions and treatments, and advocate for patients' well-being.
Why It Might Be a Fit
The ideal candidate will be highly analytical and detail-oriented, with strong interpersonal communication skills and the ability to communicate easily with others. They will also be able to think critically and make sound judgments, and have a strong commitment to patient advocacy.
Requirements
- High school diploma/GED
- 2+ years of care coordination or healthcare experience
- Familiarity with Medicare, Medicare Advantage and Medicaid insurances and programs
- Must be well-organized, detail-oriented, and can multi-task in a demanding and constantly changing environment
- Strong interpersonal communication skills and the ability to communicate easily with others, including demonstrating active listening skills.
- Demonstrate flexibility in addressing changing community needs and program environment
- Ability to think critically and make sound judgments
- Strong time management skills
- Strong commitment to patient advocacy
- Self-directed with excellent problem-solving skills
- Knowledge of basic medical terminology
- Ability to work independently and as part of a team
- Proficiency with EMR software/application, call center technology, and Microsoft Office Suite
- Experience in a community work or healthcare environment
- Knowledge of basic principles, practices and techniques in primary healthcare
Benefits
- Health, Dental, Vision, Disability & Life Insurance
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Day Time Hours (no holidays/weekends)
- Manageable rosters and visits per day compared to a traditional practice environment
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