Patient Health Coordinator

Harmony Cares
Richmond, VA
Category Healthcare
Job Description
Role Overview

The Patient Health Coordinator plays a vital role in supporting Medical Group patients by assisting with care coordination and actively monitoring the progress. This role requires a highly analytical and detail-oriented, problem solver that will collaborate with the team to implement a patient-centered care plan and guide patients and their families throughout their healthcare journey.

What You Will Do

Assist with care coordination efforts, collaborate with cross-functional teams, act as a liaison between the provider and patient, monitor and evaluate the effectiveness of interventions and treatments, and advocate for patients' well-being.

Why It Might Be a Fit

The ideal candidate will be highly analytical and detail-oriented, with strong interpersonal communication skills and the ability to communicate easily with others. They will also be able to think critically and make sound judgments, and have a strong commitment to patient advocacy.

Requirements

  • High school diploma/GED
  • 2+ years of care coordination or healthcare experience
  • Familiarity with Medicare, Medicare Advantage and Medicaid insurances and programs
  • Must be well-organized, detail-oriented, and can multi-task in a demanding and constantly changing environment
  • Strong interpersonal communication skills and the ability to communicate easily with others, including demonstrating active listening skills.
  • Demonstrate flexibility in addressing changing community needs and program environment
  • Ability to think critically and make sound judgments
  • Strong time management skills
  • Strong commitment to patient advocacy
  • Self-directed with excellent problem-solving skills
  • Knowledge of basic medical terminology
  • Ability to work independently and as part of a team
  • Proficiency with EMR software/application, call center technology, and Microsoft Office Suite
  • Experience in a community work or healthcare environment
  • Knowledge of basic principles, practices and techniques in primary healthcare

Benefits

  • Health, Dental, Vision, Disability & Life Insurance
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Day Time Hours (no holidays/weekends)
  • Manageable rosters and visits per day compared to a traditional practice environment
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