Role OverviewThe Patient Liaison reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
What You Will Do
Manages schedules, performs schedule maintenance activities, communicates with patients and staff, assists with data collection and analysis, facilitates the resolution/prevention of billing errors, registers patients, provides patient education information, and maintains a strong relationship with patients and staff.
Why It Might Be a Fit
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Requirements
- High School Diploma or GED equivalent
- 2 years previous healthcare experience
- Experience in a customer service role
Benefits
- $10,000 Tuition Reimbursement per year
- $10,000 Student Loan Repayment
- $1,000 Professional Development per year
- $250 Wellbeing Fund per year
- Matching 401(k)
- Excellent medical, dental and vision coverage
- Life insurance
- Annual Employee Salary Increase and Incentive Bonus
- Paid time off and Holiday pay
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