Role OverviewThe Patient Liaison will be the welcoming face of the clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.
What You Will Do
The Patient Liaison will be responsible for patient check-in, registration, and check-out, as well as managing scheduling, cancellations, and rescheduling of appointments. They will also serve as a liaison between patients, providers, technologists, and clinical staff.
Why It Might Be a Fit
The ideal candidate will have experience in customer service, preferably in a healthcare or related field, and possess initiative, a strong work ethic, flexibility, and efficiency. They will also be a team player with exceptional interpersonal and communication skills.
Requirements
- At least 1+ year in customer service, preferably in a healthcare or related field
- Initiative: A self-starter who takes ownership of their training and development
- Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care
- Flexibility: Availability to work varied hours, including weekdays and weekends as needed
- Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care
- Team Player: Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues
Benefits
- Competitive wages
- Solid benefits
- Paid 15-minute sitting breaks
- Free, whole-body scans to each team member
- Flexible vacation policy
- Commuter Benefits Plan
- 401(k) retirement savings plan
- Comprehensive benefits package including health, dental, vision, and Mental Health coverage
]]>