Patient Liaison

Midwest Orthopaedics at RUSH
Any Location, IL
Category Healthcare
Job Description
Midwest Orthopaedics at Rush is seeking a New Patient Liaison to facilitate communication between clinicians and patients and obtain necessary data to provide excellent clinical care. The ideal candidate will have excellent communication skills and be able to take initiative, prioritize daily tasks, and meet tight deadlines.

Requirements

  • Ensure patients receive the care they need
  • Help patients understand the Orthopedics services available to them
  • Assist patients with priority triage and scheduling
  • Answer telephone calls, route calls, provide information, take messages and check voicemails and emails in accordance with the practice procedure
  • Assist in scheduling and adjusting patient appointments to maximize patient care
  • Discuss treatment plans presentation
  • Verify insurance
  • Prepare clinic day in EMR system and in the office
  • Maintain the clinic and OR schedule
  • Triage and respond to online inquiring to determine patient suitability for our practice and scheduling
  • Assist with maintaining all materials needed for patient care
  • Assist with surgical scheduling on clinic days

Benefits

  • Pay Range: $23-26 per hour
  • Bonus Incentive Program
  • Medical, Dental and Vision Insurance
  • Paid Time Off and Paid Holidays
  • Company-paid life and long-term disability insurance
  • Voluntary life, AD&D, and short-term disability insurance
  • Critical Illness and Accident Insurance
  • 401(k) Savings Plan
  • 401(k) Employer Contribution
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program (EAP)
  • Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA)
  • HSA Employer Contribution (when enrolled in a HDHP)
  • Tuition Reimbursement
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