Patient Navigator BWH

Mass General Brigham Innovation
Any Location, MA
Category Healthcare
Job Description
Role Overview

Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes.

What You Will Do

Advocate for patients and their families, serve as a liaison between patients, healthcare providers, and other relevant stakeholders, collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans, and educate patients and their families about their medical conditions, treatment options, and self-care strategies.

Why It Might Be a Fit

The ideal candidate will have strong knowledge of healthcare resources, community services, and patient advocacy, excellent communication and interpersonal skills, and the ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.

Requirements

  • High School diploma or GED
  • Bachelor's Degree Clinical Social Work, bachelor's degree Healthcare Management, or bachelor's degree Related Field of Study
  • 1-2 years of experience in social work, case management or related field, preferably in a clinical setting

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Retirement plan
  • Paid time off
  • Comprehensive benefits package
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses
  • Recognition programs
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