Patient Navigator-Support Assistant - Urology

Erlanger
Chattanooga, TN
Category Healthcare
Job Description
Role Overview

The Urology Patient Navigator/Support Assistant performs a variety of services to support the patient experience and practice operations, including patient navigation, care coordination, resource allocation, and communication.

What You Will Do

Provides administrative support, coordinates projects, schedules appointments, assists physicians with clerical needs, and manages patient information in a confidential and secure manner.

Why It Might Be a Fit

This position requires a high level of customer service, effective communication skills, and the ability to work in a self-directed environment.

Requirements

  • High School Diploma or equivalent
  • Minimum of three years' related experience in a healthcare environment
  • Ability to function in a self-directed environment and complete job assignments in a timely manner
  • Knowledge of organizational functions, policies, and regulations related to physician practice or ambulatory/outpatient clinic setting
  • High level of customer service and interpersonal skills
  • Effective organizational and time-management skills
  • Excellent computer skills, including Microsoft Office
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