Role OverviewThe Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience. They are accountable for welcoming and preparing patients for their appointments and providing clear communication around the services they are scheduled to receive.
What You Will Do
Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation. Perform demographic and insurance validation, and inform patients of privacy policies and procedures. Keep the reception and patient waiting areas clean and organized.
Why It Might Be a Fit
Adept in medical terminology and insurance practices. Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems. Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Requirements
- High School Diploma/Equivalency
- Current BLS certification for healthcare providers (preferred)
- Experience in primary care, family practice, internal medicine, urgent care, or ER (preferred)
Benefits
- Medical
- Dental
- Life
- Disability
- Vision
- FSA coverages
- 401k savings plan
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