Patient Relations Liaison / Behavioral Health Care

The Patient Relations Liaison will assist patients with a warm, compassionate, and professional demeanor, providing administrative support to a team of employee therapists. The role involves facilitating inquiry calls, scheduling patients, verifying benefits, submitting claims, and following up on unpaid insurance claims.

What You Will Do

Assist with new patient inquiries, answer patient questions, track inquires, coordinate intake appointments, input patient demographics and insurance information, and provide support functions to a team of therapist providers.

Why It Might Be a Fit

The ideal candidate will have 2+ years of experience in an office environment, a Bachelor's degree in psychology, health care, accounting, finance, or business, and excellent verbal and written communication skills.

Requirements

• 2+ years of experience in an office environment
• Bachelor's degree in psychology, health care, accounting, finance, or business
• Excellent verbal and written communication skills
• Strong organizational skills
• Self-motivated and self-directed with the ability to multitask and prioritize
• Experience with Microsoft Office Suite required
• Medical management software, QuickBooks, or other practice or accounting software experience a plus

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan