Patient Relations Representative II - Front Office

First Physicians Group
Sarasota, FL
Category Customer Service
Job Description
Role Overview

The Patient Relations Representative II is responsible for patient-related activities within the office, including patient scheduling, check-in, checkout, and follow-up activities/communications. This position acts as a liaison between the physician, patient, the office, and insurance company.

What You Will Do

Handles collections of monies from patients at time of checkout, meets all compliance standards, and observes strict confidentiality in dealing with patients and patient information.

Why It Might Be a Fit

Requires a pleasant and professional demeanor, skill in establishing and maintaining effective working relationships, and demonstrated initiative and self-direction.

Requirements

  • Require computer, keyboard, and data input skills
  • Require pleasant and professional demeanor
  • Require skill in establishing and maintaining effective working relationships
  • Require demonstrated initiative and self-direction
  • Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency
  • Require dependability/reliability

Benefits

  • Paid holidays
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