Patient Relations Specialist

Eye Care Partners Career Opportunities
Arizona, KS
Category Healthcare
Job Description
EyeCare Partners is seeking a Patient Relations Specialist to join their growing contact center team. The role involves responding to calls, scheduling appointments, documenting patient information, and coordinating work efforts to ensure efficient patient service. This position focuses on creating a positive patient experience by providing exceptional care and assisting patients throughout their healthcare journey.

Requirements

  • Respond to incoming phone calls promptly and professionally.
  • Schedule patient appointments in NextGen.
  • Document patient requests and relevant information accurately in the EMR.
  • Coordinate work efforts with other team members to maintain workflow.
  • Maintain knowledge of site protocols and physician schedules.

Benefits

  • Competitive pay
  • Comprehensive benefits
  • Opportunities for personal and professional growth
  • Rewarding work environment
  • Paid time off
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