Role OverviewWe are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women’s health practice.
What You Will Do
Provide warm and friendly client interactions, take care of client check in and out, provide waiting area tours, ensure paperwork is complete, manage the client schedule, perform verification of benefit checks, manage and collect client copays and payment balances, and discuss and set up payment plans with clients.
Why It Might Be a Fit
You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity.
Requirements
- Customer service and hospitality experience
- Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
- Proficiency with Google Suite or Microsoft Office Products
- Strong computer skills; preferred familiarity with EMRs
- Tendency to organize and create structure in a fast-paced, dynamic environment
Benefits
- Competitive compensation
- Health; dental & vision, with an HSA/FSA option
- 401(k) with employer match
- Paid time off
- Paid parental leave
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