Patient Service Associate - Children's Health Center

Duke University
Durham, NC
Category Healthcare
Job Description
Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Provide customer service and message distribution, ancillary scheduling and preparation and referrals management.

Requirements

  • Strong verbal and written communication
  • Basic PC and data entry skills
  • Knowledge of medical terminology and telephone etiquette
  • Demonstrated ability to organize and prioritize work
  • Must be able to apply specific departmental policies rules and regulations
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