Role OverviewThe Patient Service Associate provides advanced clerical support and fosters coordination of functions for effective operation and administration of office functions. Demonstrates a high degree of knowledge and competence in our electronic health record and scheduling system.
What You Will Do
Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling. Discuss financial obligation and explain regulatory forms, and answer any questions.
Why It Might Be a Fit
Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role. Interact with a diverse patient population and utilize the electronic medical record to maintain patient records via registration process and scan functionality.
Requirements
- High School Diploma/G.E.D.
- 2-3 years office experience or one year of related experience in a medical practice
- Experience using an electronic health record and Microsoft Office
- Excellent customer service skills
- Ability to multi-task in a high patient volume unit
- Ability to learn and utilize resources
- Strong time management skills
- Ability to review information and draw appropriate conclusions
- Good judgement and ability to problem solve
- Strong teamwork skills and work ethic
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