Patient Service Coordinator Ambulatory I - FOH, CSC Dentistry Clinic

Hennepin Healthcare
Minneapolis, MN
Category Healthcare
Job Description
The Patient Service Coordinator Ambulatory I - FOH, CSC Dentistry Clinic provides a welcoming experience for patients and their families, meets and exceeds patient expectations as it relates to front desk procedures, and provides team-oriented support to staff to assist in meeting overall HHS registration quality goals.

Requirements

  • Welcomes patients and guests in a friendly manner
  • Provides navigation assistance to all patients and guests
  • Utilizes the electronic health record accurately and efficiently
  • Ensures personal workspace and patient waiting areas are neat and sanitized.
  • Responsible for handling patient financial transactions
  • Promotes the organization and assists in maintaining clinic efficiency
  • Check-out patients
  • Provide scheduling support for contracted providers and specialty departments
  • Provide support for providers with requests and urgent needs
  • Manages special patient needs upon request
  • Maintains Clerical Pool In-basket messages
  • Receives and creates encounters for medical forms and delivers them to the clinical team
  • Assist with processing of time sensitive patient’s needs
  • Perform other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-term Disability Insurance
  • Long-term Disability Insurance
  • Retirement Funds
  • Paid Time Off
  • Tuition reimbursement
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