Patient Service Coordinator Ambulatory II - BOH, CSC ENT Clinic

Hennepin Healthcare
Minneapolis, MN
Category Healthcare
Job Description
The Patient Service Coordinator Ambulatory II - BOH, CSC ENT Clinic provides clerical support for specific clinical areas to serve patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals.

Requirements

  • High School Diploma or equivalent
  • A minimum of 1 year of Front of House experience or experience in related field
  • Certification from HFMA, NAHAM, or HBI Patient Access Certification (optional)
  • Solid understanding or medical terminology
  • Solid understanding of payer/insurance plans
  • Previous lead experience or demonstration of 2 years of Front of House experience
  • Bilingual fluency in English/Spanish or English/Somali or other languages including ASL (optional)
  • Consistently exceeds quality and productivity standards
  • Technical proficiency in basic computer skills and applications such as Microsoft Office and Outlook

Benefits

  • Medical
  • Dental
  • Vision
  • Life, Short and Long-term Term Disability Insurance
  • Retirement Funds
  • Paid Time Off
  • Tuition reimbursement
]]>