Role OverviewThe Patient Service Coordinator Ambulatory II - FOH, Addiction Medicine will provide clerical support for specific clinical areas to serve patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas.
What You Will Do
The PSC Ambulatory II-FOH will lead and support change and process improvement initiatives for the Front of House team, work with leadership to uphold standard process workflows, and provide feedback as needed. They will also provide scheduling support using knowledge of clinical specialties, assist with mentoring and onboarding of new staff, and promote the organization and assist in maintaining clinic efficiency.
Why It Might Be a Fit
The ideal candidate will have a solid understanding of medical terminology, payer/insurance plans, and be able to work cohesively with individuals from diverse backgrounds. They will also be able to prioritize work assignments, respond to shifting priorities, and consistently exceed quality and productivity standards.
Requirements
- High School Diploma or equivalent
- Minimum of 1 year of Front of House experience or experience in related field
- Certification from HFMA, NAHAM, or HBI Patient Access Certification (preferred)
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short and Long-term Term Disability Insurance
- Retirement Funds
- Paid Time Off
- Tuition reimbursement
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