Role OverviewProvide clerical support for specific clinical areas to serve patients and their families. Meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas. Act and communicate in a professional and positive manner to patients, providers, and care team staff.
What You Will Do
Provide scheduling support using knowledge of clinical specialties, assist with clerical pool in-basket messages, and provide direction to new staff. Assist with processing patient forms and provide clerical support for assigned Ambulatory departments or clinics.
Why It Might Be a Fit
Ability to work cohesively with individuals from diverse backgrounds, ability to work in a fast-paced environment, and ability to prioritize work assignments. Consistently exceeds quality and productivity standards, including accuracy in patient registrations and scheduling.
Requirements
- High School Diploma or equivalent
- Minimum of 1 year of Front of House experience or experience in related field
- Certification from HFMA, NAHAM, or HBI Patient Access Certification (preferred)
- Solid understanding of medical terminology and payer/insurance plans
Benefits
- Competitive pay rate
- Medical
- Dental
- Vision
- Life Insurance
- Short and Long-term Term Disability Insurance
- Retirement Funds
- Paid Time Off
- Tuition reimbursement
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